Question 1

How does Multi Upload Tool work?

Accepted Answer

Multi Upload Tool simplifies your workflow by allowing you to upload a video once and distribute it to multiple platforms (TikTok, YouTube Shorts, Instagram Reels) simultaneously. You can schedule posts, manage captions, and track performance from a single dashboard, saving you hours of manual work.

Question 2

Can I manage multiple accounts?

Accepted Answer

Yes! Depending on your subscription plan, you can connect and manage multiple accounts for each platform. This is ideal for content creators with multiple brands or agencies managing client accounts.

Question 3

Do you support scheduling?

Accepted Answer

Absolutely. You can schedule your posts for days, weeks, or even months in advance. Our system will automatically publish them at your specified times, ensuring consistent engagement with your audience without you needing to be online.

Question 4

How do you handle API updates (e.g., if TikTok changes their algorithm)?

Accepted Answer

We act as a middleware buffer. If a platform updates its API, we update our backend immediately. This means you don't have to rewrite your code—our unified API remains stable, saving you the headache of maintaining integrations for multiple constantly changing platforms.

Question 5

What are the API Rate Limits?

Accepted Answer

Rate limits depend on your tier. For the Free and Basic plans, we have generous daily limits to prevent abuse. For Pro, Business, and Agency tiers, we offer high-throughput limits suitable for SaaS applications. Usage details are available in the developer dashboard headers.

Question 6

What file formats and sizes are supported?

Accepted Answer

We support MP4, MOV, and AVI up to 4GB per file. Our engine automatically transcodes and optimizes parameters (bitrate, resolution, aspect ratio) to meet the specific requirements of each destination platform (e.g., converting to 9:16 for Reels/TikToks automatically).

Question 7

Do you support Webhooks for event notifications?

Accepted Answer

Yes, Webhooks are available on Pro and Agency plans. You can listen for events like upload.success, upload.failed, or auth.expired to trigger actions in your own app instantly without polling our API.

Question 8

Will using an automation tool decrease my views (Shadowban)?

Accepted Answer

No. We strictly adhere to the official API guidelines of TikTok, YouTube, Instagram, and LinkedIn. Unlike bot services that simulate clicks, we are a legitimate publishing tool. The algorithms treat content uploaded through our system exactly the same as native uploads.

Question 9

Where is my data stored?

Accepted Answer

Your data is securely stored on encrypted servers located in compliant data centers. We prioritize your privacy and security, ensuring that your content and account credentials are protected at all times. We do not share your personal information with third parties.

Question 10

Is my account safe? Do you store my passwords?

Accepted Answer

We never store your social media passwords. We use official OAuth 2.0 protocols, meaning you verify directly with platforms like TikTok or Google, and we only receive a secure token to manage uploads. You can revoke this access at any time from your social media settings.

Question 11

Do you offer White-Labeling for Agencies?

Accepted Answer

Yes. The Agency plan allows you to remove our branding entirely. You can use your own domain (CNAME), logo, and color scheme on the dashboard and in reports, presenting the tool to your clients as your own proprietary technology.

Question 12

Can I upgrade or downgrade my plan later?

Accepted Answer

Absolutely. You can scale seamlessly. If you upgrade to a higher tier like Agency, the changes are instant. Prorated billing applies, so you only pay for what you use.

Terms of Service

1. Introduction

2. Description of Service

3. Platform Compliance & Acceptable Use

4. Data Collection & Privacy

5. User Responsibilities

6. Termination

7. Contact Us